Customer Satisfaction

Customer Satisfaction

CUSTOMER SATISFACTION IS OUR #1 PRIORITY

Thank you for purchasing a Shasta RV and placing your confidence in our Company. We understand your expectations of a trouble free and rewarding ownership experience and we are committed to standing behind our product, providing you with the service you expect and deserve.

At Shasta, customer satisfaction is our #1 priority. Accordingly, we want to assure that your questions are answered and any issues you may have are resolved.

Please be sure to first direct your product questions or concerns to the appropriate Shasta Team Members in our Contact Us portal.

If after contacting the recommended Shasta Team Member in our Contact Us portal you are still not satisfied … please tell us. Simply call 1-574-825-7000 or email ownerrelations@forestriverinc.com.